We ship worldwide. If the country you wish to ship to is not on the list, please write to us at info@padelproshop or call us at +34 622 47 75 48 and we will add it so you can complete your purchase.

You can check the shipping costs in the Shipping and Payments section. You can also add all the items you want to the cart and fill in the shipping address, at which point you will be able to see the shipping costs. The shipping costs will be lower the higher the value of the order. Shipping costs to Spain are free for orders over €60.

Yes, you can change your shipping information as long as the order has not yet been shipped. To make the change, write to info@padelproshop.com or call/WhatsApp +34 622 47 75 48.

To check the status of your order, go to the "Order History" section of your account. Select the order and check its status (payment accepted, order shipped, etc.). Additionally, you will receive an email each time there is a change in the status of your order.

Once the order has been sent, it is not possible to cancel it. Once you have received it, you can return it or refuse the package. In any case, we recommend that you contact our team as soon as possible. You can do so by phone call or WhatsApp at +34 622 47 75 48 or via email at info@padelproshop.com.

Shipments to Spain (mainland only) are delivered within 24-48 hours or the next business day if the purchase is made before 1:30 p.m. Shipments to the Balearic Islands are delivered within 2 business days and to the Canary Islands within 3 to 5 business days.

For shipments to Europe, these will take 1 to 3 days. These shipments may take longer if the shipment is to a country outside the European Union or if it is an island.

In case of international shipping, shipments take 2 to 7 days to arrive in the country. This period may be extended by local customs and the delivery time may be shorter depending on the destination country. More information here (transport section)

*Delivery times refer to business days. They do not include local and/or national holidays, Saturdays and Sundays.

In Spain you will only have to pay if you have chosen the cash on delivery payment method, this payment must be made in cash.

Outside of Spain, if your country is not in the European Economic Community, you may have to pay a tariff/tax from your country's government. This tax will vary from country to country and will have to be paid in full by the customer.

If your order is destined for the Canary Islands, you may also have to pay a tariff depending on the value of your purchase. If you have any further questions about tariffs, please write to us via WhatsApp at +34 622 47 75 48.

You can make an exchange or return if you are not satisfied with your purchase or if you need to change size. The product must be in perfect condition, in its original packaging and completely new (original factory product). We do not accept returns of products that have been used, unsealed/unlabeled and/or printed.

Both the procedure for changes and returns and their conditions are indicated in the policy which you can access by clicking here . Read them carefully and if you have any questions, contact us by email at cambios@padelproshop.com

Warranties are subject to the brand, which determines whether or not it is a manufacturing defect. You can access the warranty policy and process it by clicking here .

You will receive the refund using the same payment method used for the purchase. If you purchased by bank transfer or cash on delivery, please provide us with an account number so we can make the corresponding payment. The refund may take 2 to 5 days.

Buying online at PadelPROShop is totally safe. Through the security certificate, all your data is encrypted and private.

Yes, you need to be registered to obtain your name, address, email, and billing address. At PadelPROShop we will only ask you for essential data and the security measures required by current legislation will be adopted to guarantee its confidentiality.

Once you have made the payment, you will receive an email confirming the purchase at the email address you provided (if you do not see it, check your spam folder). If you are still not sure if you have completed the payment, write to us at info@padelproshop.com or call us at +34 622 47 75 48.

If a payment error occurs, we recommend that you try again, contact your bank or contact us, we will be happy to help you. If you are purchasing from Latin America and the card continues to give you an error message, we recommend that you try paying with PayPal.

The program has probably detected your purchase as fraudulent and, for security reasons, automatically cancels the payment. The reason for cancellation indicates that the payment was made due to a risk of fraud.

If you place a new order, we recommend that you make the payment via PayPal so that the fraud alert does not pop up again. If you have any questions, write to us at info@padelproshop.com or call us at +34 622 47 75 48.

If you have any doubts about your size, please consult the Size Guide section that you can find here . If you still have any doubts, please contact us by email at info@padelproshop.com, by phone or WhatsApp at +34 622 47 75 48.

We can recommend some models depending on your position, height, weight, foot shape and stride. If you have any questions, please contact info@padelproshop.com

To make a shipment on behalf of a club, send us an email to info@padelproshop.com or call us at +34 622 47 75 48.

Clubs affiliated with PadelPROShop obtain discounts for their club, discounts for their players and warm-up shirts and necessary material for the club.