Yes. If an item shows as available on the website, it is in stock. If you have any questions about availability or specific lead times, contact us at info@padelproshop.com or via WhatsApp at +34 632911791.
Warranties vary by brand and model. In general they cover manufacturing defects, but not breakage caused by use or impact. For detailed conditions, check our Warranty section or contact us at info@padelproshop.com.
If your racket has broken, the first step is to determine whether it is a manufacturing defect or a break caused by use. Warranties are handled directly by the brand. Check the conditions in our Warranty section or contact us at info@padelproshop.com / WhatsApp +34 632911791 and we will guide you.
Yes. We offer the possibility of trying selected demo rackets before making a purchase. Contact us by phone/WhatsApp at +34 632911791 or by email at info@padelproshop.com to check availability and conditions.
Yes. We can recommend rackets and shoes based on your level, position, height, weight, foot shape and gait. Contact us at info@padelproshop.com or via WhatsApp at +34 632911791.
Some brands have geographical distribution restrictions that prevent us from shipping them outside Europe. These limitations are imposed directly by the brand and are beyond our control. If you are unsure whether a product can be shipped to your country, please ask us before purchasing at info@padelproshop.com.
Write to us at info@padelproshop.com or via WhatsApp at +34 632911791. We will do our best to source it or suggest the closest available alternative.
We ship worldwide. If the country you need is not listed, write to us at info@padelproshop.com or call us at +34 632911791 and we will add it so you can complete your purchase.
Costs depend on the destination. Summary by zone:
🇪🇸 Spanish mainland & Balearic Islands — Correos from €3 · Correos Express from €4.50 · Nacex from €6.50. Free from €100.
🇮🇨 Canary Islands — Correos from €15 · Correos Express from €45. Shipping costs are borne by the customer.
🇵🇹 Portugal — Correos Express from €4.50 · Nacex from €6.50. Free from €100.
🇩🇪 Belgium, Germany, France, Netherlands, Austria, Italy — UPS Standard free from €200 · UPS Express Saver from €12 · DHL from €20.
🇪🇺 Rest of European Union — UPS Standard free from €200 · UPS Express Saver from €12 · DHL from €20.
🌍 International — UPS Express Saver from €22 · DHL Express from €50. All shipping costs borne by the customer.
See full details at Shipping & payments.
🇪🇸 Spanish mainland & Balearic Islands — Correos from €3 · Correos Express from €4.50 · Nacex from €6.50. Free from €100.
🇮🇨 Canary Islands — Correos from €15 · Correos Express from €45. Shipping costs are borne by the customer.
🇵🇹 Portugal — Correos Express from €4.50 · Nacex from €6.50. Free from €100.
🇩🇪 Belgium, Germany, France, Netherlands, Austria, Italy — UPS Standard free from €200 · UPS Express Saver from €12 · DHL from €20.
🇪🇺 Rest of European Union — UPS Standard free from €200 · UPS Express Saver from €12 · DHL from €20.
🌍 International — UPS Express Saver from €22 · DHL Express from €50. All shipping costs borne by the customer.
See full details at Shipping & payments.
Delivery times depend on the destination and the carrier you choose at checkout:
Spanish mainland: 24–48h depending on carrier (Correos, Correos Express or Nacex).
Balearic Islands: approximately 2 business days.
Canary Islands: 3–5 business days.
Portugal and Europe: 1–3 business days depending on carrier (UPS, DHL).
International: 2–7 business days, which may be extended by customs clearance.
Times are met provided orders are placed before 13:30 Monday to Friday, and do not include public holidays, Saturdays or Sundays. During high-demand periods (Sales, Christmas, Black Friday) they may be affected. Check the shipping options available for your address in the cart.
Spanish mainland: 24–48h depending on carrier (Correos, Correos Express or Nacex).
Balearic Islands: approximately 2 business days.
Canary Islands: 3–5 business days.
Portugal and Europe: 1–3 business days depending on carrier (UPS, DHL).
International: 2–7 business days, which may be extended by customs clearance.
Times are met provided orders are placed before 13:30 Monday to Friday, and do not include public holidays, Saturdays or Sundays. During high-demand periods (Sales, Christmas, Black Friday) they may be affected. Check the shipping options available for your address in the cart.
Yes, as long as the order has not yet been dispatched. Write to info@padelproshop.com or call/WhatsApp +34 632911791.
In Spain, only if you chose cash on delivery. Outside the European Union you may be required to pay customs duties according to your country's regulations. In the Canary Islands an import duty may also apply depending on the order value. Contact us via WhatsApp +34 632911791 for more details.
Once dispatched it is not possible to cancel it. When you receive it you can return it or refuse the package. We recommend contacting us as soon as possible at info@padelproshop.com or at +34 632911791.
You can make an exchange or return if you are not satisfied with your purchase or if you need a different size. The product must be in perfect condition, in its original packaging and completely unused. We do not accept returns of used, unsealed, untagged or customised products.
The procedure and conditions are detailed in our returns policy. If you have any questions, contact us at cambios@padelproshop.com.
No. We only accept returns of products in perfect condition, with original packaging, new and unused. If you believe your racket has a manufacturing defect, contact us to process the warranty claim with the brand.
You will receive the refund via the same payment method used. If you paid by bank transfer or cash on delivery, please provide us with a bank account number. The refund may take 2 to 5 days.
Warranties are subject to the brand, which determines whether it is a manufacturing defect. See all the details in our Warranty, exchange and return conditions.
Yes. Through our security certificate, all your data is encrypted and private. Shopping at PadelPROShop is completely safe.
No registration is required to complete a purchase. You can place your order as a guest. If you wish, you can create an account to access your order history and manage your details more conveniently.
You will receive a confirmation email (if you can't see it, check your spam folder). If you still have doubts, write to us at info@padelproshop.com or call us at +34 632911791.
We recommend trying again, contacting your bank, or getting in touch with us directly. If you are shopping from Latin America and the card keeps failing, try paying with PayPal.
The system has probably flagged the purchase as potentially fraudulent. If you place a new order, we recommend paying via PayPal. If you have questions, write to us at info@padelproshop.com or call us at +34 632911791.
Check your inbox and spam folder. If you still can't find it, write to us at info@padelproshop.com with the email address used to make the purchase and we will help you retrieve it.
Yes. In the footer of our store you will find a field to subscribe to our newsletter. Once subscribed, you will receive a 5% discount code for your first purchase. We will also keep you up to date with the latest padel news and our best deals.
For now, all prices and payments are in euros (€). We are working on adding other currencies soon. If you want to know the equivalent in your local currency, you can use a currency converter such as Google or XE.com before completing your purchase.
Yes. We offer instalment payments through Klarna, which lets you split your purchase into easy payments. Other available methods are card, PayPal, Bizum, bank transfer and cash on delivery. See all details on our Shipping & payments page.
At the moment the store operates in euros only. We are working to offer more currency options in the future. We apologise for any inconvenience.
Check our Size guide. If you still have doubts, contact us at info@padelproshop.com or WhatsApp at +34 632911791.
We can recommend models based on your position on court, height, weight, foot shape and gait. Write to us at info@padelproshop.com and we will advise you.
Clubs affiliated with PadelPROShop gain access to special bulk purchase discounts designed so that every club member benefits from being part of our community: better prices on equipment, individual discounts for each player and kit for the club.
To place an order or find out about the conditions, fill in our B2B contact form and we will get in touch with you.
To place an order or find out about the conditions, fill in our B2B contact form and we will get in touch with you.
Affiliated clubs get discounts for the club and its players, as well as warm-up shirts and equipment for the club. For more information fill in our B2B contact form.
Yes. We work with businesses, distributors and companies in the sector that need to stock up on padel equipment in large quantities. Our B2B terms include special volume prices, personalised support and access to the best brands on the market.
If you manage a business — shop, academy, events company, sports facility or any other project — fill in our B2B contact form and we will get in touch to work out the best proposal for you.
If you manage a business — shop, academy, events company, sports facility or any other project — fill in our B2B contact form and we will get in touch to work out the best proposal for you.
We do not organise our own tournaments or events. We are a specialist padel equipment store. For information about tournaments, we recommend contacting the Padel Federation in your region.
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