You buy a racket from a recognized brand and they write to you to tell you that they don't have it in stock and to offer you a supposedly more expensive one in exchange.
Has it happened to you?
Unfortunately, many of us have been through this.. You decide that you are going to buy a new shovel, you start looking online, you compare between various stores, prices, models... you spend a long time choosing your new shovel and you finally decide (or maybe you had it clear from the beginning). You make the payment at the store in question and all you have to do is wait to receive your order at home with all the excitement of debuting your new toy.
Unfortunately it is more common than it seems that the next day someone from the store will call you or write to you on What's App to tell you that they do not have that racket in stock and that they can offer you another one (normally from an unknown brand or the brand manufactured by the store itself). The new shovel is always of a "supposedly" higher value and they leave it at the same price, How can you not accept?, but this ploy is part of the game so that you don't complain because they don't have the shovel you really wanted.
Everyone can understand that there is a specific error on a store's website and they do not have the model that is advertised. It shouldn't happen, but it can happen. The problem is when we are not talking about a specific error, but about a type of sales strategy whose purpose is to attract the customer by offering blades from well-known brands (Bullpadel, Adidas, Babolat, Head, Nox, StarVie...) at a suggestive price and knowing that they do not have them, nor will they have them. And of course after writing to you they never remove that shovel from the website that was "accidentally" advertised and for which you paid.
Furthermore, many times these types of practices are associated with big problems getting your money back, so many customers resign themselves to keeping the shovel they are offered and whose quality they are unaware of. Some are even happy because they are not aware of the scam and believe that because of the store's "error" they have gotten a better quality racket.
Before purchasing we recommend search online for reliable customer reviews, it is easy to do a search to find testimonials of this style:
They have a sales strategy that could be considered a scam. I have read several opinions (unfortunately, after having made the purchase) and many people have done the same thing. Their modus operandi is the following: they have good blades from recognized brands (Head, BullPadel, etc.) at a very good price. You buy any model without problems (because they tell you that there is stock), then you pay for it and then they contact you to tell you that there is no stock of the racket you have ordered, but that as compensation, and for the inconvenience caused, they can offer you rackets from an unknown brand (maybe theirs) that are supposedly very good rackets, with a higher price than the one you have ordered and at no additional cost. Of course, I shouldn't have trusted that a nice guy would kindly and with impeccable treatment offer me such a suggestive compensation. But the thing is that they then tell you that if you have opened the packaging they will no longer accept returns.
PadelPROShop was born to fight against this type of practices, with a completely opposite philosophy and in which We only put on our website what we have in our warehouse. If something is not on the web it is because we do not have it. We have been the first to experience this type of scam as customers and when we decided to open the store we were very clear that we would never use these practices that we denounce from here. I hope we all achieve end this scam and soon we will have a reliable market in which to buy any shovel with complete confidence.
