We ship worldwide. If the country you wish to ship to is not on the list, please write to us at info@PadelPROShop or call us at +34632911791
and we will add it so you can complete your purchase.

You can check the shipping costs in the section Shipping & Payment. You can also add all the items you want to the cart and complete the shipping address, at which point you will be able to see the shipping costs. Shipping costs will be lower the higher the order value. Shipping costs to Spain are free on orders over €60.

Yes, you can change your shipping information as long as the order has not yet been shipped. To make the change write to info@PadelPROShop.com or call/WhatsApp at +34 632911791.

To know the status of your order, from your account, access the "Order History" section. Select the order and check its status (payment accepted, order sent,...). Additionally, you will receive an email every time there is a change in the status of your order.

Once the order has been sent it is not possible to cancel it. Once you have received it, you can return it or refuse the package. In any case, we recommend that you contact Contact with our team as soon as possible. You can do it by phone call or WhatsApp at +34 632911791 or via email at info@PadelPROShop.com.

Shipments to Spain (Peninsula only) are delivered in 24-48 hours or the next business day if the purchase is made before 1:30 p.m. Shipments to the Balearic Islands are delivered in 2 business days and to the Canary Islands within 3 to 5 business days.

For shipments to Europe, these will take 1 to 3 days. These shipments may take longer if the shipment is to a country outside the European Union or it is to an island. 

In case of international shipping, shipments take 2 to 7 days to arrive in the country. This period may be extended by local customs and it will depend on the destination country whether the delivery time is shorter. More information here (transport section) 

*Delivery times refer to business days. They do not include local and/or national holidays, Saturdays and Sundays. 

In Spain you will only have to pay if you have chosen the cash on delivery payment method, this payment must be made in cash. 

 Outside of Spain, if your country is not in the European Economic Community, you may have to pay some tariff/tax by the government of your country. This tax will vary depending on each country and will have to be paid in full by the client. 

If your order is destined for the Canary Islands, you may also have to pay a tariff depending on the value of your purchase. If you have more questions about tariffs, write to us by WhatsApp at +34 632911791.

You can make an exchange or return if you are not satisfied with your purchase or if you need to change size. The product must be in perfect condition, in its original packaging and completely new (original factory product). We do not accept returns on products that have been used, unsealed/unlabeled and/or stamped.

We indicate both the procedure for exchanges and returns and their conditions in the policy which you can access by clicking here. Read them carefully and if you have any questions, contact us by email atcambios@PadelPROShop.com

The guarantees are subject to the brand, which determines whether or not it is a manufacturing defect. You can access the guarantee policy and process it by clicking here.

You will receive the refund in the same payment method used for the purchase. If you purchased by transfer or cash on delivery, please provide us with an account number so that we can make the corresponding deposit. Refund may take 2 to 5 days.

Buy online at PadelProShop is totally secure. Through the security certificate, all your data is encrypted and private.

Yes, you need to be registered to obtain your name, address, email, and billing address. In PadelProShop we will only ask you for essential data and the security measures required by current legislation will be adopted to guarantee its confidentiality.

Once you have made the payment, you will receive an email to the email you provided us confirming the purchase (if you don't see it, check your spam folder). If you are still not sure if you have completed the payment, write to us at info@PadelPROShop.com or call us at +34 632911791

If an error occurs in the payment, we recommend that you try again, contact your bank or contact us, we will be happy to help you. If you are purchasing from Latin America and the card continues to give you an error message, we recommend that you try paying with PayPal.

The program has probably detected your purchase as fraudulent and, for security reasons, it automatically cancels the payment. The reason for cancellation indicates that this has been carried out due to a risk of fraud. 

If you place a new order, we recommend that you make payment through PayPal so that the fraud flap does not jump again. If you have any questions, write to us at info@PadelPROShop.com or call us at +34 632911791. 

If you have doubts about what your size will be, consult the section Size Guide what you can find here. If you still have questions, contact us by email at info@PadelPROShop.com, phone or WhatsApp at +34 632911791. 

We can recommend some models depending on your position, height, weight, Shape of the foot and tread. If you have questions you can contact info@PadelPROShop.com

To make a shipment on behalf of a Club send us an email to info@PadelPROShop.com or call us at +34 622 47 75 48. .

The clubs attached to PadelProShop get discounts for your Club, discounts for your players and T-Shirts heating and Material necessary for the Club.