Returns

You can return or exchange your order within 30 calendar days from delivery, provided it is in perfect condition, with its original packaging and without having been used or unsealed.

The refund is made exclusively for the amount of the product, excluding shipping and customs fees, which are the responsibility of the customer.

The money is refunded in the same payment method used. If you paid by cash on delivery or bank transfer, please include your account number in the package.

Check the costs of Returns and Exchanges here.

Warranty

Warranty

The warranty period is subject to the policy of each brand.

The handling and return processing times for a product covered by warranty depend on the brand. The amount of the warranty is the amount paid for the product.

The warranty does not include damage due to incorrect use or handling of the material or wear and tear caused by normal use.

Warranty  

The warranty period is subject to the policy of each brand.

The processing times for returning a product covered by warranty depend on the brand.  

The amount covered by the warranty is the amount paid for the product.

The warranty does not cover damage due to improper use or handling of the material or wear and tear caused by normal use.
To process the warranty, click here .  

Follow the steps on the platform. Once we receive your request, we'll forward it to the brand, and we'll contact you as soon as we have any updates.  

If you have any questions, you can contact us by email at cambios@padelproshop.com.