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Returns

You can return or exchange your order within 30 calendar days from delivery, as long as it is in perfect condition, with its original packaging and without having been used or unsealed.

The refund only covers the amount of the product, not including shipping costs or customs fees, which are the responsibility of the customer. The money is returned in the same Shape payment used. If you paid by cash on delivery or transfer, include your account number in the package.

Check the costs associated with Exchanges and Returns here.

Guarantee

Guarantee

Guarantee

The warranty period is subject to the policy of each brand.

The management and return processing times for a product covered by warranty depend on the brand.

The amount covered by the warranty is the amount paid for the product.

The warranty does not include damage due to incorrect use or manipulation of the Material or wear caused by normal use of the same.
To process the warranty click here.

Follow the steps of the platform, once we receive the request, we will transfer it to the brand and when we have New Arrivals we will get into Contact with you.

If you have any questions you can contact us by email at changes@PadelPROShop.com.