Yes. If an item appears available on the website, it is in stock. For questions about availability or timelines, contact us at info@padelproshop.com o on WhatsApp at +34 632911791
Warranties depend on each brand and model. They generally cover manufacturing defects, but not breakage from use. For detailed conditions, check our Warranty section or contact us at info@padelproshop.com.
If your racket broke, we must first determine if it is a manufacturing defect or damage from use. Warranties are managed by the brand. Check conditions in our Warranty section or contact us at info@padelproshop.com / WhatsApp +34 632911791and we will guide you.
Yes. We offer the possibility to try some test rackets before deciding to buy. Contact us by phone/WhatsApp at +34 632911791or by email at info@padelproshop.com to find out availability and conditions.
Yes. We can recommend rackets and shoes based on your level, position, height, weight and foot type. Contact us at info@padelproshop.com o on WhatsApp at +34 632911791
Some brands have geographic distribution restrictions that prevent us from shipping them outside Europe. These limitations are imposed directly by the brand and are outside our control. If in doubt about whether a product can be shipped to your country, contact us before buying at info@padelproshop.com.
Write to us at info@padelproshop.com o on WhatsApp at +34 632911791 We will do our best to obtain it or suggest the closest available alternative.
We ship worldwide. If the destination country is not on the list, write to us at info@padelproshop.com o llámanos al +34 632911791and we will add it so you can complete your purchase.
Costs depend on the destination. Summary by zone:
🇪🇸 Mainland Spain & Balearic Islands — Correos from 3€ · Correos Express from 4.50€ · Nacex from 6.50€. Free from 100€.
🇮🇨 Canarias — Correos from 15€ · Correos Express from 45€. Shipping costs are borne by the customer.
🇵🇹 Portugal — Correos Express from 4.50€ · Nacex from 6.50€. Free from 100€.
🇩🇪 Bélgica, Alemania, Francia, P. Bajos, Austria, Italia — UPS Standard gratis a partir de 100€ · UPS Express Saver desde 12€ · DHL desde 20€.
🇪🇺 Resto Unión Europea — UPS Standard gratis a partir de 200€ · UPS Express Saver desde 12€ · DHL desde 20€.
🌍 Internacional — UPS Express Saver desde 22€ · DHL Express desde 50€. Shipping-related costs borne by the customer.
Check full details at Shipping and payments.
🇪🇸 Mainland Spain & Balearic Islands — Correos from 3€ · Correos Express from 4.50€ · Nacex from 6.50€. Free from 100€.
🇮🇨 Canarias — Correos from 15€ · Correos Express from 45€. Shipping costs are borne by the customer.
🇵🇹 Portugal — Correos Express from 4.50€ · Nacex from 6.50€. Free from 100€.
🇩🇪 Bélgica, Alemania, Francia, P. Bajos, Austria, Italia — UPS Standard gratis a partir de 100€ · UPS Express Saver desde 12€ · DHL desde 20€.
🇪🇺 Resto Unión Europea — UPS Standard gratis a partir de 200€ · UPS Express Saver desde 12€ · DHL desde 20€.
🌍 Internacional — UPS Express Saver desde 22€ · DHL Express desde 50€. Shipping-related costs borne by the customer.
Check full details at Shipping and payments.
Delivery times depend on the destination and the carrier you choose when completing the order:
Spain (mainland): 24-48h depending on carrier (Correos, Correos Express or Nacex).
Balearic Islands: Approximately 2 business days.
Canary Islands: 3-5 business days.
Portugal and Europe: 1-3 business days depending on carrier (UPS, DHL).
International: 2-7 business days, which may be extended due to customs procedures.
Delivery times apply to orders placed before 1:30 PM Monday to Friday, and exclude public holidays, Saturdays and Sundays. During peak periods (Sales, Christmas, Black Friday) they may be affected. Check shipping options for your address in the cart.
Spain (mainland): 24-48h depending on carrier (Correos, Correos Express or Nacex).
Balearic Islands: Approximately 2 business days.
Canary Islands: 3-5 business days.
Portugal and Europe: 1-3 business days depending on carrier (UPS, DHL).
International: 2-7 business days, which may be extended due to customs procedures.
Delivery times apply to orders placed before 1:30 PM Monday to Friday, and exclude public holidays, Saturdays and Sundays. During peak periods (Sales, Christmas, Black Friday) they may be affected. Check shipping options for your address in the cart.
Yes, as long as the order has not yet been shipped. Write to info@padelproshop.com or call/WhatsApp at +34 632911791
In Spain, only if you chose cash on delivery. Outside the EU you may need to pay customs duties. For the Canary Islands a tariff may apply. Check more details on WhatsApp +34 632911791.
Once shipped it cannot be cancelled. On receipt you can return it or refuse the package. We recommend contacting us as soon as possible at info@padelproshop.com or at +34 632911791
You can make an exchange or return if not satisfied with your purchase or need a different size. The product must be in perfect condition, in its original packaging and completely new. We do not accept returns of used, unsealed/untagged or printed products.
The procedure and conditions are detailed in our returns policy. For any questions, contact us at cambios@padelproshop.com.
No. We only accept returns of products in perfect condition, in their original packaging, new and unused. If you think your racket has a manufacturing defect, contact us to manage the warranty with the brand.
You will receive the refund via the same payment method. If you paid by bank transfer or cash on delivery, please provide a bank account number. The refund may take 2 to 5 days.
Warranties are subject to the brand, which determines whether there is a manufacturing defect. Check all details in our Warranty, Exchange and Return Conditions.
Yes. Thanks to our security certificate, all your data is encrypted and private. Shopping at PadelPROShop is completely safe.
You do not need to register to complete a purchase. You can place your order as a guest. If you wish, you can create an account to access your order history.
You will receive a confirmation email (if you do not see it, check your spam folder). If you still have doubts, write to us at info@padelproshop.com o llámanos al +34 632911791
We recommend trying again, contacting your bank or contacting us directly. If buying from Latin America and the card keeps failing, try PayPal.
The system probably detected the purchase as fraudulent. For a new order, we recommend paying via PayPal. If you have questions, write to us at info@padelproshop.com o llámanos al +34 632911791
Check your inbox and spam folder. If you still cannot find it, write to us at info@padelproshop.com providing the email used for the purchase and we will help you retrieve it.
Yes. At the bottom of our store you will find a newsletter subscription field. By subscribing, you will receive a 5% discount code for your first purchase. We will also keep you updated with the latest padel news and our best offers.
At the moment all prices and payments are in euros (€). We are working to incorporate other currencies soon. To find the equivalent in your local currency, use a currency converter such as Google or XE.com.
Yes. We offer instalment payment through Klarna to split your purchase into instalments easily. Other available methods are card, PayPal, Bizum, bank transfer and cash on delivery. See full details on our Shipping and payments.
At the moment the store operates in euros only. We are working to offer more currency options in the future. We apologise for any inconvenience.
Check our Size Guide. If you still have questions, contact us at info@padelproshop.com or WhatsApp at +34 632911791
We can recommend models based on your position on the court, height, weight, foot shape and gait type. Write to us at info@padelproshop.com and we will advise you.
Clubs that join PadelPROShop gain access to special bulk purchase discounts, so that all club members benefit from being part of our community: better equipment prices, individual discounts for each player, and kit for the club.
To place an order or find out the conditions, fill in our B2B contact form and we will get in touch with you.
To place an order or find out the conditions, fill in our B2B contact form and we will get in touch with you.
Registered clubs get discounts for the club and players, warm-up shirts and necessary equipment. For more information fill in our B2B contact form.
Yes. We work with businesses, distributors and sector companies needing padel equipment in large quantities. Our B2B conditions include special volume prices personalised service and access to the best brands on the market.
If you run a business — shop, academy, events company, sports facility or any other project — fill in our B2B contact form and we will contact you to work out the best proposal.
If you run a business — shop, academy, events company, sports facility or any other project — fill in our B2B contact form and we will contact you to work out the best proposal.
We do not organise our own tournaments or events. We are a specialist padel equipment store. For tournament information, we recommend consulting your local Padel Federation.
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